In general, it all depends on the company and what you discuss with them. In our complex, cleaners do everything from cleaning up the parking lot to washing the entrances. Even windows and elevators are included in the regular schedule. If you're interested, I found some info on this topic: Strata Cleaning, it explains well what is usually included in such services. We also consulted with Strata Cleaning when we were looking for a contractor. This greatly relieves residents, especially if the building is large.